Privacy Notice

1. Who this notice covers

This notice applies to visitors to the public Traqvera website and people who contact us about the product, a Pilot, a partnership, privacy, or security. In this notice, “Traqvera,” “we,” “us,” and “our” refer to the operator of this website and the Traqvera product.

2. Information we collect

If you email us, we receive the information you choose to provide, such as your name, business email address, company, role, message, and email metadata. Our hosting and security infrastructure may also process standard technical information such as IP address, request time, requested URL, user agent, and security events.

The current public website has no account registration, contact form, advertising tracker, or analytics cookie. If that changes, this notice and any required consent mechanism will be updated before the new processing starts.

3. How we use information

• Respond to your enquiry and communicate about Traqvera Reconcile.
• Assess whether a Pilot or commercial relationship is appropriate.
• Operate, secure, troubleshoot, and prevent misuse of the website.
• Comply with applicable law and protect our rights.

We do not sell personal information or use website enquiries for third-party advertising.

4. Legal bases

Where applicable law requires a legal basis, we process contact information to take steps at your request before entering a contract, to perform a contract, or for our legitimate interests in responding to business enquiries and protecting the website. We rely on consent only where required, and you may withdraw it for future processing.

5. Service providers and transfers

We may use hosting, email, security, and business infrastructure providers that process information on our behalf. Access is limited to what is needed to provide those services. Provider names, processing locations, and transfer safeguards for customer product data will be documented in the applicable Pilot or service agreement before such data is processed.

6. Retention

We retain enquiry correspondence only as long as reasonably needed to respond, manage a prospective or active business relationship, resolve disputes, secure our systems, and meet legal obligations. Website security logs are retained for a limited operational period determined by security need. Customer reconciliation-data retention is not set by this website notice and must be agreed separately before a Pilot.

7. Your choices and rights

Depending on where you live, you may have rights to request access, correction, deletion, restriction, objection, or portability of personal information, and to withdraw consent. You may also have the right to complain to a local data-protection authority. To make a request, email hello@traqvera.com. We may need to verify your identity before acting.

8. Cookies

The current public website does not intentionally set advertising or analytics cookies. Essential hosting or security technology may be used to deliver and protect the website. We will add appropriate information and consent controls before introducing non-essential cookies.

9. Security

We use reasonable technical and organizational measures appropriate to the website and the information in scope. No transmission or storage method is completely secure. Please do not send transaction files, bank statements, credentials, account numbers, or other sensitive production data by ordinary email.

10. Children

Traqvera is a business product and the website is not directed to children. We do not knowingly collect personal information from children through the public website.

11. Changes

We may update this notice as the website, product, or legal requirements change. The effective date at the top identifies the current version. Material changes will be made visible on this page.

12. Contact

For privacy questions or requests, contact hello@traqvera.com. Traqvera's formal legal entity details and registered address will be added when finalized; they are not represented by this notice as already established.